FREQUENT QUESTIONS

Which countries can I shop online?

Currently you can make your purchase in all the territory of Spain, including Balearic and Canary Islands, Ceuta and Melilla.

 

Are articles replaced with the indication “out of stock”?

If an item is out of stock, we will try to replace it as soon as possible. You can request an availability notice for the out-of-stock item and we will send you an e-mail when it becomes available again. If there is no stock replenishment, we will remove it from the website as soon as possible.

 

Will I receive the same product I see in the photo?

Yes, the images are a faithful representation of the product, being exactly the same ones used by the model in the photographs.

In the product file you can find the size and height of the model to help you choose your size.

Only in those products with handcrafted processes, there could be a slight difference in the finish.

 

Is it possible to receive regular information in my email with the latest news and offers from Legend??

Yes, simply by subscribing to our newsletter you will receive information about our news, offers and events.

The treatment of the information will be subject to the RGPD.

 

Could I unsubscribe from the Legend Style Newsletter?

In the event that you wish to stop receiving our Newsletter, we offer you the possibility of unsubscribing at any time through our email hola@legendstyle.shop or from the “unsubscribe” link that you can find in the footer of any of the shipments you receive.

 

How do I recover my forgotten password?

If you have forgotten your password, you can recover it in the My Account section. You will receive an email with your new password.

How can I be sure that I have made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive it, please contact us through our email: hola@legendstyle.shop

 

Can I remove an item from my order?

Yes, from the shopping cart you can delete items that you do not want as long as you have not placed the order.

 

What should I do if I receive a defective item?

If, exceptionally, you receive a garment with a tara, please contact us and we will solve it as soon as possible.

As long as we have stock of that item would be exchanged for another, otherwise, we will refund the amount of that item.

 

What should I do if I receive an incorrect item?

If on any occasion, by mistake, you receive an item that you have not ordered please contact us and we will solve the incident.

 

Which Internet browsers should I use to view the Legend website correctly?

The Legend page is optimized to be viewed in Microsoft Internet Explorer 8 or higher, Mozilla Firefox 3.5 or higher, Google Chrome 6 or higher, and Safari 5 or higher.

You can install the latest versions of each browser in the following links:

What screen resolution do I need?

1,024 wide x 768 high and larger.

In the same way, you will be able to browse and make your purchases from any mobile device, the content of the website will automatically adapt to the size of your screen, being able to visualize it both vertically and horizontally.

Is it safe to buy in the Legend online store?

Yes, you can buy with complete peace of mind as we put a great deal of effort into having the resources with which to guarantee the security of your purchases and your data.